Blue Chip is an information technology services company headquartered in Cleveland, Ohio. They deliver customized technical solutions that are strategically aligned to clients’ business goals. Blue Chip pride themselves on their ability to design comprehensive solutions to the most difficult eBusiness and IT challenges.
Blue Chip Consulting and SurfRay partner to design an all new search experience for the ISACA public website.
Information Systems Audit and Control Association (ISACA) initially contacted SurfRay with a common that their MOSS 2007 search was slow and generally provided a flood of irrelevant content. With query times of around 30 seconds and thousands of results with irrelevant filters, users were avoiding search all-together. After initial diagnostics, SurfRay was able to uncover that enhanceing the user experience with Ontolica Search and Preview was only half the solution.
Working with ISACA, SurfRay brought in long-time partner Blue Chip Consulting to deliver solutions for improving the structure and design of the website. Blue Chip was able to signifantly improve the performance of ISACA’s query speed and reliability by:
-Adding multiple Site Columns to Lists and Content Types to store metadata and role data for files and content.
-Programmatically converting ISACA’s previous taxonomy to standardized Site Column taxonomy which supports Ontolica Search and future upgrades to SharePoint 2010.
-Programmatically converting ISACA’s previous document and content security model to standardized Site Column taxonomy.
-Customizing the visual presentation of Ontolica to match ISACA site branding and style guidelines.
At completion of the project, ISACA was left with a new taxonomy and security model that no longer restricts future SharePoint upgrades, a drop in query speeds to under 2 seconds, and an innovative search and document preview solution that is only available with Ontolica. As a result their combined efforts, SurfRay and Blue Chip were able to deliver an all new best-of-breed search experience to ISACA’s 320,00 users.
To view the final results from this project please follow the attached link: http://www.isaca.org/