Search is the mechanism which enables work processes in knowledge-driven organizations. By understanding the entire context and process of knowledge discovery from first information need to beginning a business process on a specific result, organizations can deliver more effective processes to their knowledge-workers, reducing time spent looking for information, recreating documents, or struggling with clumsy interfaces.

At SurfRay we call this process Total Search, and Ontolica is the premiere out-of-the-box tool for enabling the most effective search-driven work processes. But how does it work?