We Move People To Discover

Customer References

At Surfray our success lies in the success of our customers. We have helped leading companies across all industries improve their web sites by adding great site search and search reporting.

See a selection of customer statements telling how MondoSearch, BehaviorTracking and InformationManager have improved customer satisfaction, decision-making and overall ROI.

Coleman
Coleman.com chose Surfray's site search solution, MondoSearch, because it met its infrastructure requirements, and fit right into the existing SQL server database environment. In addition, Coleman required a tool that worked as a database look-up, but one that would also index and return such unstructured content as press releases, checklists and product support questions, all of which are important to their customers.
Iomega
Multi-lingual search capability was an essential requirement for Iomega's European site, and other specifications met by the Surfray solution included personalized search, local support in Europe, and an ASP hosted model to make the entire solution easy to implement and maintain.
Surfray's search analytics tool, BehaviorTracking, reviews the improved search results and builds a knowledge base of search terms, automatically adjusting keywords and creating links to make searches more relevant on Iomega's European web site.
Peoples Bank
Information from MondoSearch and Surfray's BehaviorTracking search analytics tool allowed People's Bank to evaluate the content needed for the new site, and redesign it to better serve customers and better reflect the People's brand. The Bank has also re-deployed the Surfray site search suite on the newly re-launched web site which was relaunched based on data gained from four years of monitoring web searches with Surfray's BehaviorTracking tool.
The Holy See
"We at Surfray are proud to host the Search Engine for the Internet site of The Holy See. The search engine was recently updated to reflect the special requirements of The Vatican. Over 60,000 documents are indexed on a daily basis in less than 2 hours using our newest technology, MondoSearch Enterprise.
UseIT - Jakob Nielsen's website
Jakob Nielsen of useit.com, a usability expert who uses Mondosearch, discovered that queries were occurring in sets: If the first search didn’t get a match, then a follow-up search was often launched. Looking at the entire search session helped him to offer information that answered not just the first search but also the entire set of questions.
XBOX
Microsoft's® Xbox Web site, the definitive source for Xbox consoles, games and accessories, is using MondoSearch™ with BehaviorTracking™ for search and analytics to provide easier access to information and to gain necessary knowledge about visitor activity.